THE KANNELITE welcomes you to its website and looks forward to a meaningful interaction with you.
THE KANNELITE respects your right to privacy. THE KANNELITE assures you that your personal information shall be kept confidential and shall not be permitted to be used/disclosed, save for the purpose of doing the intended business with you, or if required to be disclosed under the due process of law.
THE KANNELITE assures you that in the event of your personal information being shared with its subsidiaries, business associates etc., such sharing of information shall be for the purpose of doing the intended business with you.
THE KANNELITE reserves its rights to collect, analyze and disseminate aggregate site usage patterns of all its visitors with a view to enhancing services to its visitors. This includes sharing the information with its subsidiaries, and business associates as a general business practice.
In the course of its business THE KANNELITE may hold on-line contests and surveys as permitted by law and it reserves its right to use and disseminate the information so collected to enhance its services to the visitors. This shall also include sharing the information with its subsidiaries and business associates as a general business practice.
If you have any questions or concerns regarding your privacy issues, please do not hesitate to contact us at feedback@kannelitehotels.com
While THE KANNELITE assures you that it will do its best to ensure the privacy and security of your personal information, it shall not be responsible in any manner whatsoever for any violation or misuse of your personal information by unauthorized persons consequent to misuse of the internet environment.
THE KANNELITE reserves its rights to revise this privacy policy from time to time.
By accessing or using this website, you acquiesce to the privacy policy and agree to be bound by the terms and conditions mentioned herein.
In the design of our website, we have taken care to draw your attention to this privacy policy so that you are aware of the terms under which you may decide to share your personal information with us. Accordingly, should you choose to share your personal information with us, THE KANNELITE will assume that you agree to be bound by and have no objections to the terms of this privacy policy.
CANCELLATION POLICY:
All cancellations should be done 48 hours prior to the day of arrival, to be exempt from the cancellation charge. which is equivalent to 1 day full retention charges. All No shows will also attract 1 day's full retention charges.
REFUND FOR CHARGE BACK TRANSACTION:
In the event there is any claim for/ of charge back by the guest for any reason whatsoever, such refund (if any) shall be effected only by The Kannelite Hotels via payment gateway or by means as The Kannelite Hotels deems appropriate.
No claims for refund/ charge back shall be made by any guest to the Payment gateway manager and in the event such claim is made it shall not be entertained.
In these Terms and Conditions, the term "Charge Back" shall mean, approved and settled credit card or net banking purchase transaction(s) which are at any time refused, debited or charged back to merchant account (and shall also include similar debits to Payment Service Provider's accounts, if any) by the acquiring bank or credit card company for any reason whatsoever, together with the bank fees, penalties and other charges incidental thereto.
GUARANTEE POLICY:
All bookings must be guaranteed at the time of reservation by credit card or advance payment by Net Banking. All major cards are accepted.
CHILD POLICY:
One child under 8 years of age can stay in the parents rooms free of charge.
PETS POLICY:
Our hotels do not permit any pets inside the hotel premises, whereas on prior notice it can be arranged to accommodate at available pets house on chargeable basis. Please contact the hotel directly for details.
PHOTO IDENTITY:
All Guests are requested to produce the Government Approved photo identity card for Indian Nationals and Valid Passport and Visa for Foreign Nationals upon Arrival.